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Important Customer Info:

AAFES Plain Talk
DMV List
Customer Service Contact Information
ENCS Customer Bill of Rights
ENCS Germany Delivery Information
ENCS World Wide Location Phone List
Europe Delivery Guidelines
Harley-Davidson Extended Service Plan
Harley-Davidson Purchase Addendum
Information About Your Purchase
Internet Loan Sources
Military Advantage Program Brochure
Military Shipment - Document Checklist
Preferred Dealer Benefits
PX Purchasers Acknowledgement
PX Terms and Conditions
Stateside Delivery Instructions
Weblinks to Sales Tax by State

Customer Service Contact Information

Please use the information below to contact a customer service representative. Our hours of operation are Monday-Friday 9:00 AM-5: 30 PM Eastern Standard Time. The Toll-free numbers listed below are only valid within the U.S.

PX and Navy (land-based)

Persian Gulf Region

Chrysler Group LLC & Ford Linda Schreiber
Lschreib@militarycars.com
800-434-8978
Harley-Davidson Linda Schreiber
Lschreib@militarycars.com
800-732-2839
Dubai UAE Officeomscme@militarycars.com
Ph: +971 4 2994470
Fax: +971 4 2994377

PX only

Harley-Davidson & Buell

Europe, Pacific, AtlanticMarie Acevedo (Pre-Delivery Only)
Macevedo@militarycars.com
800-370-2966

Chrysler Group LLC & Ford

Japan Karen Canale
Kcanale@militarycars.com
800-664-4810
Okinawa Karen Canale
Kcanale@militarycars.com
800-664-4810
Korea / Guam / Philippines
Puerto Rico / Cuba / Honduras Karen Canale
Kcanale@militarycars.com
800-664-5015
Germany/Holland
Belgium Marie Acevedo (Pre-Delivery Only)
Macevedo@militarycars.com
800-664-5153
UK / Italy / Spain / Greece
Turkey / Iceland / Azores/
Bosnia Marie Acevedo (Pre-Delivery Only)
Macevedo@militarycars.com
800-664-5153

Other Contacts

After Delivery Services / Factory Warranty / Parts Arnold Doctorow (US Delivery Only)
ADoctoro@militarycars.com
800-669-6183
Extended Service Plan - Ben Kivovitz
BKivovit@aftermarketserviceinc.com
800-323-4291
FSG-(In-House financing for GMAC, Chrysler Group LLC, Ford Motor Credit or Eaglemark Savings Bank) 877-682-8656
Switchboard Operator 516-921-2800

Europe Customer Service

After Delivery Information/Factory Warranty/IWSG (Service Plans)

Military Car Sales GmbHWesterbachstr. 23
61476 Kronberg/Ts.
Germany
Telephone: 06173-704-256 or 06173-704-257
Custserv@militarycars.com